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SHIPPING POLICIES

KRAFTHUB offers free shipping for orders above Rs. 399 within India on all products purchased at its website. Else, a nominal charge of Rs. 50 is charged for shipping.

For orders from Overseas, shipping charges will be levied in additional to the Invoice Value based on the destination of shipment and may vary.

If the order is cancelled, lost or un-delivered, we will refund the complete order amount which will be credited to your account and can be checked at 'My Account' page.

If an order is cancelled / undelivered partly, we will refund the part order amount and credit it back to your account.

 

How long does it take for KRAFTHUB to ship the ordered products?

Generally, all products are shipped with 24-48 hours unless mentioned otherwise on the product page.

Incase of customized products like Name Plates, shipping will happen within 7 days after confirmation of the art work. We strongly recommend to use our 'Virtual Name Plate' and ‘Virtual Product Configuration’ feature to design your own art work. This not only saves time and ensures quick dispatch but helps you visualize and choose the fonts and colors of your choice. It's all about convenience at your finger tips!

 

Can an order be shipped internationally?

Currently, we are catering India as well as other countries for deliveries. We are aware that our products are being appreciated internationally.

 

Can products be delivered anywhere in India?

Yes, we can deliver products anywhere in India. We have tied up with the best Logistics Company in India. There are few locations that may not be serviced by them. In such cases, we use VPP services offered by the Indian Postal Service.

 

How can you track your shipments?

Once your order is successfully placed, you will receive an email confirming the same. You can track the status of your dispatch in the 'My Orders' page.

Once the order is dispatched, you can track your shipments in the same page to get the live status of your shipments. 

 

 

Cash On Delivery

COD is available on most of the products and is charged @ a flat rate of Rs. 75 per Invoice. Few volumetric products are not available under COD. Item wise information is available when 'Quick View' or 'Details' is clicked to view the product.